Restaurant Operations Manager

4 days ago


Mesa, Arizona, United States Genuine Concepts Full time
Job Title: Restaurant Operations Manager

Estimated Salary: $65,000 - $80,000 per year

Genuine Concepts is seeking an experienced Restaurant Operations Manager to lead our restaurant's daily operations. This position requires strong leadership skills and the ability to manage both the front and back of house staff. Key responsibilities include maintaining high-quality food service, ensuring efficient kitchen operations, and providing exceptional customer service.

Key Responsibilities:
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils, and cleaning products
  • Ensure compliance with sanitation and safety regulations

Benefits:
  • Vacation and Sick Leave
  • Medical, Dental and Vision
  • Competitive Pay
  • Dining Discounts
  • Continued leadership opportunities
  • Growth Potential

Requirements:

Skills

  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software
  • Strong leadership, motivational and people skills
  • Acute financial management skills


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