Residential Service Coordinator

2 days ago


Greensboro, Georgia, United States Marriott Full time

Career Overview:

We are looking for a highly motivated and customer-focused individual to join our team as a Cottage Host and Concierge Specialist. As a key member of our Rooms & Guest Services Operations department, you will be responsible for delivering exceptional guest experiences through personalized service and attention to detail.

Your responsibilities will include:

  • Responding to guest requests and making arrangements or identifying appropriate providers
  • Gathering and providing information about the property and surrounding area amenities
  • Answering and processing guest calls, messages, and requests
  • Maintaining confidentiality and protecting company assets
  • Welcome guests according to company standards and anticipate their service needs

Required Skills and Qualifications:

To succeed in this role, you will need a high school diploma or equivalent, excellent communication and interpersonal skills, and the ability to work well under pressure. No related work experience is required, but previous customer service experience is an asset.

Benefits:

We offer a competitive salary range, comprehensive benefits package, and opportunities for career growth and development. Our commitment to diversity, equity, and inclusion makes us an attractive employer for candidates from all backgrounds.

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