Retail Merchandising Representative

7 days ago


Knoxville, Tennessee, United States Coca-Cola Consolidated Full time
Job Overview

The Product Presentation Specialist is responsible for creating an attractive and engaging in-store experience for customers at our retail locations. This role involves servicing and maintaining multiple bulk accounts by merchandising approved products and packages using safe handling techniques and adhering to all quality guidelines.

Duties & Responsibilities
  • Fills, merchandises, and rotates products on display and the shelf according to established procedures and special programs.
  • Physically moves products from the backroom and places them on display, ensuring a visually appealing presentation.
  • Creates and distributes point-of-sale materials on display and shelves where permitted, promoting brand awareness and customer engagement.
  • Rotates product stock to ensure freshness and availability.
  • Fills and merchandises Fastlane merchandisers and vendors, ensuring proper operation and optimal product display.
  • Organizes and maintains the backroom by stacking and arranging products by package and flavor, arranging the return of empty pallets and shells, damaged, and out-of-date products to the branch.
  • Fosters business relationships with store personnel through routine follow-up on requests, proactive pricing, special programs, new opportunities, and upcoming activities discussions.
Requirements
  • Effective communication skills, including listening, speaking, and writing.
  • Prior customer service experience in a retail setting is preferred.
  • Excellent interpersonal skills and ability to work effectively to satisfy the needs of a variety of customers with different demands and expectations.
  • Willingness to work in a fast-paced, physically demanding environment (lifting 50 lbs. repetitively).
  • Able to work reliably and independently with little daily supervision.
  • Critical thinking skills.
  • Company-provided cell phone.
Work Environment

The work environment will vary, including but not limited to exposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled.



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