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Retail Sales Associate

2 months ago

Knoxville, Tennessee, United States Cycle Gear Full time

**Job Summary**

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Cycle Gear. As a Sales Associate, you will be responsible for providing an exceptional shopping experience for our customers, maintaining a strong sense of product knowledge, and delivering exceptional customer service.

**Key Responsibilities:**

  • Provide every customer with a great experience by maintaining a strong sense of product knowledge and providing in-depth information on product features and benefits.
  • Maintain store aesthetics by cleaning, stocking, organizing, and following merchandising plans.
  • Stay up-to-date with our brand and product knowledge, company information, sales, and company-wide events.
  • Meet daily, weekly, and monthly sales goals.
  • Participate in special events, such as the International Motorcycle Show and motocross races, to represent Cycle Gear and interact with customers.

**Requirements:**

  • 1 year + of sales or customer service experience.
  • A self-starter mentality that consistently delivers an outstanding, personalized retail experience.
  • An open mind and eagerness to learn and be a part of the riding community.
  • Experience with computers and POS systems (particularly RetailPro).
  • Motorcycle riding, knowledge, or interest (desired, but not required).

**What We Offer:**

  • A fair hourly base pay, plus a 2% commission on every sale.
  • Additional incentives, such as SPIFFS, and generous employee discounts on all products.
  • Strong training and development opportunities, with a focus on learning and growth.

**About Us:**

Cycle Gear is a leading retailer of powersports products and accessories. We are committed to providing an exceptional shopping experience for our customers and creating a positive and inclusive work environment for our employees.