Customer Service Representative

4 weeks ago


Morrisville, North Carolina, United States Sixt Full time
About the Job

Are you passionate about delivering exceptional customer experiences? We're seeking a highly skilled and dedicated Rental Experience Specialist to join our team at SIXT. As a key member of our Branches & Operations division, you will be responsible for providing premium service directly to customers, advising and selling in exchange, and managing the rental process of our premium fleet.

In this role, you will have the opportunity to work with a diverse range of customers, ensuring that they receive a seamless and memorable experience. You will be expected to welcome all customers upon arrival, gather feedback to improve their future rental experience, and provide an accurate receipt, ensuring a clear and customer-focused process.

We are looking for someone who is proactive, adaptable, and able to work in various weather conditions. You should also be willing to take on additional tasks to support business needs and possess basic computer navigation skills and familiarity with Microsoft Office applications.

We offer a competitive salary of $17.50 per hour, as well as a comprehensive benefits package, including healthcare coverage, life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future. Additionally, you will benefit from PTO, sick leave, and receive time and a half for working on public holidays. Our bonus plan is based on performance, and we also offer an employee assistance program, exclusive employee rentals, and uniform with weekly dry cleaning.

At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to be part of a dynamic team that revolutionizes the world of mobility?

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