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Customer Service Representative

2 months ago

Aberdeen, Maryland, United States Stephen Simmons - State Farm Agent Full time
Job Overview

As a key member of our team at Stephen Simmons - State Farm Agent, you will play a vital role in helping customers achieve their financial goals. We are seeking a highly motivated and customer-focused individual to join our team as an Office Representative.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, providing exceptional service and support to meet their needs.
  • Insurance Solutions: Use a customer-centric approach to educate customers about insurance options and develop tailored solutions to meet their financial goals.
  • Business Development: Identify opportunities to grow our business and develop leads, schedule appointments, and market appropriate products and services.
Benefits
  • Competitive Compensation: Earn a salary plus commission/bonus structure, providing opportunities for growth and advancement.
  • Professional Development: Receive training and support to help you succeed in your role and advance within our agency.
  • Collaborative Environment: Work in a dynamic team environment, collaborating with colleagues to achieve shared goals.
Requirements
  • Customer Focus: Possess excellent communication skills, with the ability to build strong relationships with customers.
  • Business Acumen: Demonstrate a strong understanding of business principles and a willingness to learn and adapt.
  • Team Player: Be able to work collaboratively as part of a team, supporting colleagues to achieve shared goals.