Customer Service Representative
6 days ago
Customer Service Representative
At Golden Corral, we are seeking a Customer Service Representative to provide exceptional guest experiences. This role is critical in forming lasting impressions and ensuring our guests return.
- Greets guests warmly and offers a personalized invitation to return.
- Offers assistance to guests who need help, ensuring a seamless dining experience.
- Processes GC On the Go To-Go orders efficiently.
- Provides friendly and courteous phone service.
- Handles payments accurately and securely.
- Knows and follows position responsibilities related to just-in-time delivery.
- Has a thorough knowledge of the menu and prices.
Cleanliness
- Maintains organization and cleanliness at the vestibule, host/cashier station, and surrounding areas.
- Ensures the buffet is set up properly and labels are correct.
- Cleans all buffets and surrounding areas, adhering to local health department laws.
- Performs duty roster and ensures cleanliness, service, and quality standards are met.
Operational Excellence
- Informs the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
- Ensures drawer balances with daily paperwork.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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