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Front Desk Associate

2 months ago

Missoula, Montana, United States Community Medical Center Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our Communications Department at Community Medical Center. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our patients, physicians, and staff.

Key Responsibilities
  • Answer all calls promptly and provide courteous services to patients, physicians, staff, families, and the general public.
  • Perform registration functions, take payments, and make change after regular hours.
  • Provide administrative support to the Communications Department, including data entry, filing, and other tasks as assigned.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Develop and maintain positive relationships with patients, families, and staff, ensuring a high level of customer satisfaction.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • At least one year of experience in a front desk or customer service role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Proficient in computer systems and software tools, with the ability to learn new systems quickly.
  • Ability to work variable shifts, including weekends and holidays.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
Community Medical Center

Community Medical Center is a licensed 150-bed hospital providing adult and pediatric healthcare services to our community. We are committed to delivering high-quality patient care and exceptional customer service, and we are seeking like-minded individuals to join our team.