Healthcare Receptionist
2 weeks ago
Position Overview:
Role: Secretary, Admitting & Registration
Employment Type: PRN, Varied hours per pay period, Varied shifts
Covenant Health is dedicated to providing exceptional medical services across various specialties, ensuring that our patients receive the highest quality of care. Our facilities are equipped with advanced technologies and treatments to address a wide range of health concerns.
- Comprehensive healthcare services
- Skilled and compassionate staff
- State-of-the-art medical equipment
Key Responsibilities:
- Welcome and assist patients, clearly identifying yourself and explaining the registration process.
- Efficiently schedule appointments and accurately input orders and charges into the system.
- Manage documentation by photocopying necessary forms and returning originals to patients.
- Adhere to departmental procedures during system downtimes.
- Maintain a thorough understanding of hospital services and their locations.
- Handle payments and deposits, ensuring accurate cash balancing and receipt completion.
- Collaborate with physicians and their teams to obtain necessary orders and maintain positive relationships.
- Verify patient eligibility and referrals as required by insurance providers.
- Gather complete demographic and financial information from patients, ensuring necessary signatures are obtained.
- Facilitate the pre-registration process and manage patient reservations.
- Coordinate patient transfers to appropriate hospital beds and prepare identification armbands.
- Organize and file departmental documents promptly and accurately.
- Demonstrate knowledge of insurance regulations, including Medicare and secondary payor rules.
- Compile essential statistical reports, including census data and room requests.
- Respond to telephone inquiries courteously, managing calls and taking messages as needed.
Qualifications:
Education: A high school diploma or equivalent is required. Coursework or experience in typing, filing, and general office procedures is essential. Proficiency in reading comprehension, legible writing, and basic arithmetic is necessary, along with a strong command of grammar. Familiarity with medical terminology is preferred. Word processing skills are required, with a typing speed of at least 45 net words per minute.
Experience: Previous experience in a secretarial role within a healthcare environment is preferred.
Licensure: No specific licensure is required.
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