Sales and Service Ambassador

5 days ago


Tustin, California, United States Mountain View Tire & Auto Service Full time
Job Description

Mountain View Tire & Auto Service is seeking a skilled Sales and Service Ambassador to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service and driving sales of automotive repair services and tires. This role requires a strong ability to communicate effectively with customers, build trust, and understand their needs. You will also be responsible for scheduling appointments, completing work orders, and assisting with register transactions.

The ideal candidate will have a strong background in sales and customer service, with a minimum of one year of experience. You must be comfortable working in a fast-paced environment and have excellent communication and problem-solving skills. We offer a competitive salary of $20.25 per hour and opportunities for career advancement and professional growth.

About Us

Mission: At Mountain View Tire & Auto Service, we are committed to providing exceptional customer service and exceeding our customers' expectations. We strive to deliver quality products and services that meet our customers' needs and exceed their expectations. Vision: Our vision is to be the leading provider of tire and auto services in the industry, known for our exceptional customer service and commitment to excellence.

Responsibilities

The responsibilities of this role include:
  • Providing exceptional customer service and driving sales of automotive repair services and tires.
  • Scheduling appointments, completing work orders, and assisting with register transactions.
  • Building trust and understanding with customers, communicating processes and timelines, and presenting needed services.
  • Assisting in various aspects of customer care, work order completion, and register assistance.

Requirements

To be successful in this role, you will need to have the following qualifications:
  • A high school diploma or equivalent required.
  • A valid driver's license.
  • One year of sales experience preferred.
  • Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to customers.

Salary

$20.25 per hour

Benefits

We offer a comprehensive benefits package, including paid vacation and holidays, reimbursement for ASE certifications, and eligibility for our 401(k) program immediately upon hire.

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