Community Outreach Supervisor

5 days ago


Tustin, California, United States Salvation Army Full time
Job Summary

We are seeking an experienced and compassionate individual to fill the role of Lead Ambassador. This position requires strong leadership skills, excellent communication abilities, and a passion for serving others.

Key Responsibilities:
  • Leadership:
    • Supervise and mentor a team of Ambassadors to ensure the successful implementation of community programs.
    • Develop and implement strategies to improve program outcomes and achieve goals.
  • Customer Service:
    • Provide exceptional customer service to guests, responding to their needs in a timely and respectful manner.
    • Resolve conflicts and issues in a professional and courteous way.
  • Program Operations:
    • Manage the day-to-day operations of the community programs, including scheduling, staffing, and logistics.
    • Collaborate with other departments to ensure seamless program delivery.
  • Training and Development:
    • Develop and deliver training programs for Ambassadors to enhance their skills and knowledge.
    • Coach and mentor Ambassadors to help them reach their full potential.
    Requirements:
    • Bachelor's degree in a related field or equivalent experience.
    • Minimum 1-3 years of experience working with homeless populations.
    • Strong leadership and communication skills.
    • Ability to work effectively in a fast-paced environment.
    • Flexibility to work varied shifts, including evenings and weekends.


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