Pharmacy Technician

As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and support to our customers.

Our Pharmacy Technician positions have undergone a transformation, moving from a transaction-based environment to a more patient-centric one.

You will be front and center, interacting with our customers and developing strong patient relationships.

Our pharmacy technicians enjoy all the tools and support, including the latest technology, to grow their careers and reach their goals.

Walgreens is proud to invest in and champion an "earn while you learn" Pharmacy Technician Training Program recognized by ASHP and the Department of Labor.

This apprenticeship program gives you an entry point to a career in healthcare by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician.

Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, you will have the opportunity to learn and grow with our team.

In accordance with state and federal regulations, you will assist the pharmacist, under direct supervision, in the practice of pharmacy.

You will assist the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

If PTCB certified, you will assist with and coach pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

Engages customers and patients by greeting them and offering assistance with products and services.

Operations

Under the supervision of the pharmacist, you will assist in the practice of pharmacy, in accordance with state, federal, and company policy.

Pharmacy Code of Conduct.

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager, including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.

Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.

Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

Processes (corrects and resubmits) manual claims for third-party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking, and storing shipment of pharmaceuticals.

Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

May assist pharmacist in administering clinical services, including the collection and proper labeling of blood/urine samples from patients and other clinical services as required.

Assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics, and external providers.

Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other healthcare providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.

Complies with all company policies and procedures.

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

Otherwise, earns PTCB certification as a condition of promotion to senior technician.

Attends training and completes PPLs requested by Manager and acquires continuing education credits.

Maintains knowledge and skill in healthcare and pharmacy, including the latest news and developments.

Through completion of the Walgreens pharmacy technician apprenticeship program, experience qualifies for eight (8) college credit hours as recognized by the American Council on Education (ACE)