Customer Service Representative
4 weeks ago
As a Customer Service Representative at Dayton Freight, you will be responsible for providing exceptional support to our customers. Your primary duties will include assisting with freight pickup requests, rate quotes, and shipment tracing. You will also be responsible for maintaining excellent communication with external and internal customers, as well as interline companies.
Key Responsibilities:
Assist the Service Center Manager with various tasks
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain accurate records and reports
Requirements:
Excellent communication and customer service skills
Ability to work in a fast-paced environment with attention to detail
Experience with handling a high volume of phone calls
Proficiency in Microsoft Office Programs
What We Offer:
Competitive weekly pay
Quick advancement opportunities
Customized training program
Professional, positive, and people-centered work environment
Comprehensive benefits package, including health, dental, vision, and 401(k)
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