Personal Banker II

4 days ago


West Harrison, Indiana, United States Civista Bank Full time
Job Summary

Civista Bank is seeking a highly skilled and customer-focused Personal Banker II to join our team. As a key member of our banking team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and identifying opportunities to expand our banking relationships.

Key Responsibilities
  • Customer Relationship Building: Develop and maintain strong relationships with customers, understanding their financial needs and providing personalized solutions.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Product Knowledge: Develop a comprehensive knowledge of our banking products and services, including deposit and lending products, to effectively meet customer needs.
  • Sales and Cross-Selling: Identify opportunities to cross-sell and upsell our products and services to customers, driving sales production and revenue growth.
  • Operational Tasks: Ensure all operational tasks are completed accurately and efficiently, including cash handling, account maintenance, and other banking-related tasks.
Requirements
  • Experience: 3-5 years of previous banking experience, preferably in a customer-facing role.
  • Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and adapt to changing priorities.
  • Education: High school diploma or equivalent required.
Physical Requirements
  • Work Environment: Work involves sitting for extended periods, using computer screens, and reading reports.
  • Physical Demands: Ability to lift and move objects up to 50 pounds, with occasional travel to attend meetings and training sessions.

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