Competent Customer Service Specialist

7 days ago


Glen Mills, Pennsylvania, United States Chick-fil-A - Concord Township Full time

Job Summary: We are seeking a highly motivated and organized individual to join our team as a Competent Customer Service Specialist. As a key member of our front-of-house team, you will provide exceptional customer service, ensure seamless dining experiences, and work collaboratively with the team to maintain high standards of quality, cleanliness, and efficiency.

Responsibilities:

  • Provide exceptional customer service, ensuring a seamless dining experience.
  • Take orders accurately and efficiently, using our CORE 4 model to serve guests with enthusiasm, courtesy, and hospitality.
  • Assist leadership in executing opening procedures and maintaining high standards of quality, cleanliness, and efficiency.
  • Perform other tasks as needed to support the success of the restaurant.

Requirements:

  • Availability to work weekdays, Friday mornings, and Saturday mornings.
  • Ability to multitask and work at a quick pace while maintaining accuracy.
  • Excellent communication and interpersonal skills.
  • Positive attitude, strong work ethic, and adaptability.
  • Ability to lift large containers (up to 40 pounds).

Benefits:

  • $11.00 - $16.00 per hour based on experience.
  • 401(k) matching.
  • Employee discount.
  • Referral program.


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