Customer Service Representative

1 day ago


Glen Mills, Pennsylvania, United States Chico's Full time
Join Our Team:
We are Chico's FAS, Inc., a company that values its employees and provides opportunities for growth and development. As a Sales and Customer Experience Specialist, you will have the chance to work in a dynamic retail environment, interact with customers, and contribute to the success of our brand. This is an exciting opportunity to join a team of like-minded individuals who share your passion for delivering exceptional customer service.

About the Job:
The ideal candidate will be a customer-focused professional with excellent communication skills, a strong ability to multitask, and a keen eye for detail. You should be comfortable working in a fast-paced environment, adaptable to changing situations, and committed to providing exceptional customer experiences. Key responsibilities include:
* Providing outstanding customer service, resolving customer concerns promptly, and ensuring a seamless shopping experience
* Maintaining product knowledge, staying up-to-date on current sales and promotions, and recommending merchandise selections based on customer needs and preferences
* Ensuring visual standards are met, including maintaining pricing and display standards, participating in visual directives, and assisting with store sets and zone maintenance
* Operating cash registers efficiently, handling customer transactions, and maintaining accurate records

Responsibilities:
  • Provide exceptional customer service and ensure a seamless shopping experience
  • Maintain product knowledge and stay up-to-date on current sales and promotions
  • Ensure visual standards are met, including maintaining pricing and display standards, participating in visual directives, and assisting with store sets and zone maintenance
  • Operate cash registers efficiently, handle customer transactions, and maintain accurate records

Qualifications:
A high school diploma or equivalent is required, along with prior retail or sales experience. You should be comfortable working in a dynamic environment, adaptable to changing situations, and committed to providing exceptional customer experiences.

Salary Information:$42,500 per year depending on experience.

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