Property Claims Examiner

4 weeks ago


South Pasadena, California, United States Tokio Marine Highland Full time
About the Role

We are seeking a highly skilled and experienced Property Claims Adjuster to join our team at Tokio Marine Highland.

As a Property Claims Adjuster, you will be responsible for providing exceptional customer service and handling claims with professionalism and expertise.

Key Responsibilities

  • Provide customer service support to lenders, borrowers, insureds, claimants, and internal customers.
  • Verify claim coverage and review submitted claim forms for completeness and accuracy.
  • Send instructions to field personnel regarding claim file issues.
  • Utilize claim systems to assist customers with inquiries.
  • Enter notes into the claim system regarding conversations or incidents with customers.
  • Direct the efforts of field adjusters.
  • Review reports from field adjusters to ensure accuracy and correct any errors.
  • Interpret policy language and apply it to loss situations.
  • Enter claim and expense payments into the system within authority.
  • Compose denial letters based on file facts and potential coverage issues.
  • Participate in audits of claim files.
  • Work with internal personnel on special projects.
  • Exposure to intricate and complex claims, including attorney-represented claims.

About Tokio Marine Highland

Tokio Marine Highland is an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating a workplace that is free from discrimination and harassment.

We are a leading property and casualty underwriting agency and a subsidiary of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market.

What We Offer

  • A competitive salary range of $60,000 - $90,000.
  • A hybrid work arrangement with opportunities for remote work.
  • A dynamic and supportive work environment.
  • Professional growth and development opportunities.

How to Apply

If you are a motivated and experienced Property Claims Adjuster looking for a new challenge, please submit your application, including your resume and cover letter, to humanresources@tmhighland.com.



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