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Risk Underwriter Quality Assurance Specialist

2 months ago


Bethlehem, Pennsylvania, United States Guardian Life Full time
About the Role

The Risk Underwriter Quality Assurance Analyst is a critical position responsible for ensuring the quality and integrity of our underwriting processes. As a key member of our Underwriting Quality Assurance & Compliance Team, you will play a vital role in identifying and mitigating risks, improving operational efficiency, and enhancing customer experience.

Key Responsibilities
  • Conduct thorough audits of our underwriting processes to identify areas for improvement and ensure compliance with company policies and procedures.
  • Develop and implement quality programs to drive continuous improvement and optimize underwriting processes.
  • Collaborate with internal stakeholders to provide trend analysis, identify recommendations for improvements, and assist with system enhancements.
  • Support business compliance and risk initiatives, ensuring that our underwriting practices align with industry best practices and regulatory requirements.
Requirements
  • College degree and insurance industry experience preferred.
  • 2+ years of risk underwriter experience, preferably with multiple products, including life, STD, LTD, dental, vision, and supplemental health.
  • Experience in audit/review and rating processes is a plus.
  • Robust decision-making skills, including critical thinking and problem-solving.
  • Strong communication and coaching skills with attention to detail.
  • Proficiency in Microsoft Excel and rating platforms, including CPS, Salesforce, Simon, BTR, AuditWell, and Tableau.
About Guardian Life

Guardian Life is a leading mutual insurance company dedicated to inspiring well-being for our customers, colleagues, and communities. We offer a range of insurance and financial products and services, and our Purpose guides our commitment to putting people first. As a Guardian Life colleague, you will have the opportunity to make a meaningful impact and contribute to our mission of inspiring well-being.

What We Offer
  • A competitive salary range of $66,000 to $108,640, depending on experience.
  • A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) retirement plan with company match.
  • Flexible work arrangements, including a hybrid schedule with 2 days in the office and 3 days working from home.
  • Opportunities for professional growth and development, including training and education programs.
  • A supportive and inclusive work environment, with a focus on diversity, equity, and inclusion.