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Clinical Support Specialist

2 months ago


Roanoke, Virginia, United States Carilion Clinic Full time

Join Our Team as a Clinical Support Specialist

Seize the chance to thrive in a dynamic and rewarding environment characterized by empathy, creativity, and a strong dedication to your personal growth and professional advancement.

As an essential part of our healthcare team, you will deliver technical clinical services and administrative assistance to ensure high-quality patient care under the guidance of licensed professionals, including physicians and mid-level practitioners.

Key Responsibilities:

  • Gather patient assessment information such as height, weight, vital signs, primary complaints, and current medications for evaluation by licensed personnel.
  • Prepare patients for examinations by obtaining necessary specimens, positioning them appropriately, documenting medications, and assisting during medical procedures.
  • Maintain cleanliness and safety in work areas, examination rooms, and laboratories; restock supplies and instruments; and sterilize reusable equipment as required.
  • Support laboratory processes by collecting urine samples and preparing blood specimens for testing, ensuring accurate labeling with patient identification as per physician orders.
  • Record patient information in medical records, including updates on treatment plans, medication refills, test outcomes, and patient inquiries.

Qualifications:

Education: Completion of a Medical Assistant Program accredited by the Commission on Accreditation of Allied Health Education (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES), or equivalent military training and experience is preferred.

Experience: A minimum of one year of experience in a physician's office is preferred.

Licensure/Certification: Current Medical Assistant Certification from a recognized national professional association is required. Candidates may be provisionally hired upon receipt of a letter confirming their certification exam registration and provisional passing score. AHA BLS-HCP Certification is also mandatory.

Additional Skills: Strong communication skills are essential for interacting with the public. Proficiency in computer systems for database management is required. Candidates must possess problem-solving abilities and keyboarding skills for electronic medical records.

About Carilion Clinic: Carilion Clinic is a not-for-profit, mission-driven health system focused on innovation, collaboration, and valuing ideas. With a commitment to progress and partnerships, we are a dedicated team that embraces learning and curiosity.

At Carilion, you can forge your own path, discover new opportunities, and make a meaningful impact in a supportive environment where kindness prevails and quality of life is prioritized.