Patient Care Technician
3 weeks ago
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety, and cost-effectiveness. Our hospitals, care sites, and clinicians are recognized for clinical and operational excellence.
Job SummaryThe Patient Care Technician (PCT) provides direct patient care under the guidance of the Registered Nurse or designated healthcare professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of the organization.
Key Responsibilities- Provides basic patient care, including care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
- Acts as liaison between patient and nurse to report changes and/or concerns.
- Provides high-level customer service to all patients, patient's family, visitors, and employees.
- Accurately documents patient care and pertinent information.
- Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
- Performs delegated tasks once competency has been validated.
- Mobilizes patients using therapeutic transfer techniques that foster independence and safety.
- Fosters independence by encouraging patients to complete tasks as independently as possible.
- Individualizes care based on patient's interests and hobbies.
- BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care).
- Must have completed one of the following: successful completion of nursing aide training program, successful passing of STNA State Tested Nurse Aide, CNA Certified Nurse Aide, or completed a nursing program that had one clinical nursing course and one clinical rotation, or 1 year of relevant experience in a clinical setting.
- Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying.
- Must have completed nursing training program such as CNA, STNA, Care Partner, etc.
- EPIC Electronic Health Record (EHR) training (preferred).
- Ability to clearly communicate with other members of the healthcare team.
- Ability to understand and follow directions of healthcare team.
- Knowledge of patient and healthcare safety standards and regulations.
- Knowledge and demonstration of infection prevention and transmission-based precautions.
- Understanding of clerical duties and office-based technology.
- Ability to work in a team.
- Patient data collection and documentation.
- Basic hygiene and activities of daily living care.
- Ability to assist with feeding, hydration, and nutrition.
- Ability to assist with bowel and bladder elimination.
- Ability to assist with ambulation and patient mobility.
- Use of clinical technology.
- Compassionate, relationship-based approach in care activities.
- Accountability for completion of assigned tasks.
- Escalation of concerns via chain of command.
Periods of high stress and fluctuating workloads may occur.
May be exposed to physical altercations and verbal abuse.
May be required to use physical restraints.
May be exposed to high noise levels and bright lights.
May be exposed to limited hazardous substances or body fluids.
May be exposed to human blood and other potentially infectious materials.
May have periods of constant interruptions.
Prolonged periods of working alone.
Physical RequirementsLifting/Carrying (0-50 lbs): %
Lifting/Carrying lbs: %
Push/Pull (0-50 lbs): %
Push/Pull lbs: %
Stoop/Kneel: 34-66%
Crawling: 1-33%
Climbing: 1-33%
Balance: 34-66%
Bending: 67-100%
Sitting: 34-66%
Walking: 67-100%
Standing: 67-100%
Additional Physical Requirements/HazardsManual dexterity (eye/hand coordination).
Perform shift work.
Maneuver weight of patients.
Hear alarms/telephone/audio recorder.
Reach above shoulder.
Repetitive arm/hand movements.
Finger Dexterity.
Color Vision.
Acuity - far.
Acuity - near.
Depth perception.
Use of latex products.
Exposure to toxic/caustic/chemicals/detergents.
Exposure to moving mechanical parts.
Exposure to dust/fumes.
Exposure to potential electrical shock.
Exposure to x ray/electromagnetic energy.
Exposure to high pitched noises.
Gaseous risk exposure.
Patient PopulationDemonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs, and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks).
Infant (1-12 months).
Pediatrics (1-12 years).
Adolescents (13-19 years).
Adults (20-64 years).
Geriatrics (65 years and older).
BenefitsMany of our opportunities reward your hard work with:
- Comprehensive, affordable medical, dental, and vision plans.
- Prescription drug coverage.
- Flexible spending accounts.
- Life insurance w/AD&D.
- Employer contributions to retirement savings plan when eligible.
- Paid time off.
- Educational Assistance.
- And much more.
*Benefits offerings vary according to employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio, or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team
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