Customer Service Advocate

2 weeks ago


Savannah, Georgia, United States Mass Markets Full time
About Mass Markets

Mass Markets is a leading organization in the industry, dedicated to providing exceptional services to its clients. Our team of professionals works tirelessly to ensure that our customers receive the best possible experience.

Job Summary

We are seeking a highly skilled and motivated Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.

Key Responsibilities:
  • Ensure first call resolution through problems solving and effective call handling
  • Research systems to find missing information as applicable
  • Coordinate with other departments to resolve issues when needed
  • Document and process customer claims in appropriate systems

You will also lead fact-finding discussions to determine the best options for the customer. We offer a competitive salary and benefits package, including a base salary of $45,000 per year.

Requirements:

To succeed in this role, you will need excellent communication and problem-solving skills. You should be able to work effectively in a team environment and prioritize tasks to meet deadlines. A high school diploma or equivalent is required, and relevant experience in a contact center or customer service role is preferred.



  • Savannah, Georgia, United States Mass Markets Full time

    As a Client Services Advocate at Mass Markets, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to handle customer inquiries and issues in a professional and courteous manner.About the PositionThis is an exciting opportunity to develop your customer service skills while working in a collaborative...


  • Savannah, Georgia, United States Mass Markets Full time

    **Welcome to Mass Markets**: We strive to provide exceptional customer experiences through our contact center team. If you are passionate about delivering top-notch service, we encourage you to apply for this role.**Job Overview:** The Customer Service Representative will be the face of our company, interacting with customers to resolve their inquiries and...


  • Savannah, Georgia, United States Meridth Lamas - State Farm Agency Full time

    Company Overview:We are Meridth Lamas - State Farm Agency, a reputable insurance agency in Savannah, GA. We are seeking a highly motivated and customer-focused individual to join our team as a Front Office Team Member.Salary: $40,000 per year, plus bonus opportunities and paid time off.Job Description:This role is ideal for someone with excellent...


  • Savannah, Georgia, United States Erica Timmons - State Farm Agent Full time

    About the RoleIn this key role, you will play a critical part in driving revenue growth and expanding our customer base. You will work closely with our agents and staff to identify new business opportunities, develop and execute sales strategies, and provide exceptional customer service to our existing clients. If you have a talent for sales, a keen eye for...


  • Savannah, Georgia, United States PorchLight Services Full time

    PorchLight Services is seeking a highly skilled and compassionate Care Advocate Registered Nurse to join our team.About the RoleThis dynamic role will require you to provide high-quality patient care, manage quality of care across the continuum of care, and serve as an advocate for our patients. As a Care Advocate Registered Nurse, you will have the...

  • Support Specialist

    2 weeks ago


    Savannah, Georgia, United States YOUTH ADVOCATE PROGRAM INC Full time

    Company Overview:YOUTH ADVOCATE PROGRAM INC is a leading organization dedicated to providing exceptional support services to children and adolescents with severe emotional disturbances.Salary:$45,000 - $55,000 per annumJob Description:The Support Specialist - Youth Services will provide vital services in home and community-based settings to improve family...


  • Savannah, Georgia, United States Gateway CSB PEO LLC Full time

    Join Our TeamWe are proud to offer a rewarding career opportunity for an experienced Mental Health Advocate to join our team at Gateway CSB PEO LLC.In this role, you will play a vital part in promoting mental health awareness, reducing stigma, and supporting individuals and families affected by mental illness.Your Key Responsibilities Will Include:Develop...


  • Savannah, Georgia, United States Hobart Service Full time

    Job SummaryHobart Service is seeking a Service Operations Manager to provide support to the District Manager and assume advanced responsibilities in support of the branch and its daily operations. This role will involve providing coaching and training on commercial food equipment, procedures, and techniques as well as customer-facing skillsets.The successful...


  • Savannah, Georgia, United States Food Lion Full time

    At Food Lion, we strive to provide our customers with a unique and fulfilling shopping experience. As a Customer Service Lead, you will play a key role in achieving this goal by delivering fast, easy, flexible, and friendly service to our customers.About the RoleThis position is responsible for providing exceptional customer service, maintaining a clean and...


  • Savannah, Georgia, United States Food Lion Full time

    Job OverviewThe Customer Service Leader is responsible for providing exceptional customer service and ensuring that the front end area of the store meets high standards of cleanliness and organization.This role involves working closely with the Customer Service Manager and Assistant Customer Service Manager to maintain standards, maximize sales through...


  • Savannah, Georgia, United States Food Lion Full time

    About the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Food Lion. As a key member of our front end team, you will be responsible for providing exceptional customer service and ensuring that our customers have an outstanding shopping experience.Key ResponsibilitiesProvide fast, easy, flexible, and friendly service to...


  • Savannah, Georgia, United States MCI Careers Full time

    About the RoleWe are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through inbound and outbound calls, emails, and chats.The ideal candidate will have excellent communication skills, a strong ability to resolve...


  • Savannah, Georgia, United States Mavis Tire Supply Full time

    About the JobMavis Tire Supply is seeking a Customer Service Specialist to work in our state-of-the-art service center in Savannah, GA. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.**Key Responsibilities:**Assist customers with...


  • Savannah, Georgia, United States MCI Careers Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service Representative to join our team at MCI Careers. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues in a timely and professional manner, and meeting sales targets.The ideal candidate...


  • Savannah, Georgia, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeLocation: Savannah, GAJob Type: Full-TimeSalary: $11.10 - $16.10 / hourAbout the RoleWe are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our contact center team, you will be responsible for providing exceptional service to our...


  • Savannah, Georgia, United States Food Lion Full time

    estimated salary range: $55,000 - $75,000 per year. As a FT Customer Service Leader, you'll be responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.


  • Savannah, Georgia, United States MCI Careers Full time

    About the JobWe are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone, email, and chat.As a Customer Service Representative, you will be the face of our company, ensuring that every interaction with our...


  • Savannah, Georgia, United States Enterprise Holdings Full time

    Job OverviewWe are seeking a Customer Service Representative to provide exceptional customer service and support to our customers at the Savannah International Airport location.Key Responsibilities:Meet and greet customers in a professional, friendly, and timely manner.Provide superior, efficient customer service by understanding and communicating rental...


  • Savannah, Georgia, United States RNR Tire Express Full time

    Job Summary: RNR Tire Express is seeking a highly motivated and customer-focused Sales Representative to join our team. As a Sales Representative, you will be responsible for interacting with customers, providing top-notch customer service, and achieving sales targets. If you are a motivated and customer-focused individual who is passionate about delivering...


  • Savannah, Georgia, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling inbound and outbound calls, resolving customer issues, and providing exceptional service to our clients.About the Company:MCI...