Banking Associate

1 week ago


Brooklyn, New York, United States Carver Federal Savings Bank Full time
Job Title: Banking Associate

Carver Federal Savings Bank is seeking a highly motivated and customer-focused Banking Associate to join our team. As a Banking Associate, you will be responsible for providing exceptional customer service and processing customer transactions in a professional and knowledgeable manner.

Key Responsibilities:
  • Process customer transactions, including cashing checks and handling deposits, withdrawals, money orders, and cashier's checks.
  • Accurately and efficiently handle cash and balance a cash drawer on a daily basis.
  • Provide exceptional customer service in response to customer needs and requests.
  • Refer potential sales opportunities and more complex customer service issues to Bank management.
  • Help build customer loyalty through friendliness and service.
  • Adhere to all applicable laws, regulations, Bank policies and procedures, including the Bank Secrecy Act, Anti-Money Laundering laws, Office of Foreign Asset Control requirements, and other regulatory requirements.
Requirements:
  • High School diploma or equivalent.
  • Ability to make sound judgments based on given information.
  • Excellent communication and interpersonal skills.
  • Prior experience working with the general public required.
  • Prior experience in retail or cash handling roles.
  • Computer savvy.
  • Must be customer-focused.
  • Must be detail-oriented and able to work with numbers quickly and accurately.
  • Basic accounting knowledge a plus.
Company Overview:

Carver Bancorp, Inc. (NASDAQ: CARV) is a federally chartered institution with approximately $610 million in assets and 110 employees. The Bank was chartered in 1948 to address the banking needs of middle-income and underserved communities in New York City. Carver operates 7 full-service branches in the New York City boroughs of Brooklyn, Queens, and Manhattan.

The Bank provides commercial real estate and small business loans and a range of complementary bank products and services.



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