Banking Associate
1 week ago
Carver Federal Savings Bank is seeking a highly motivated and customer-focused Banking Associate to join our team. As a Banking Associate, you will be responsible for providing exceptional customer service and processing customer transactions in a professional and knowledgeable manner.
Key Responsibilities:- Process customer transactions, including cashing checks and handling deposits, withdrawals, money orders, and cashier's checks.
- Accurately and efficiently handle cash and balance a cash drawer on a daily basis.
- Provide exceptional customer service in response to customer needs and requests.
- Refer potential sales opportunities and more complex customer service issues to Bank management.
- Help build customer loyalty through friendliness and service.
- Adhere to all applicable laws, regulations, Bank policies and procedures, including the Bank Secrecy Act, Anti-Money Laundering laws, Office of Foreign Asset Control requirements, and other regulatory requirements.
- High School diploma or equivalent.
- Ability to make sound judgments based on given information.
- Excellent communication and interpersonal skills.
- Prior experience working with the general public required.
- Prior experience in retail or cash handling roles.
- Computer savvy.
- Must be customer-focused.
- Must be detail-oriented and able to work with numbers quickly and accurately.
- Basic accounting knowledge a plus.
Carver Bancorp, Inc. (NASDAQ: CARV) is a federally chartered institution with approximately $610 million in assets and 110 employees. The Bank was chartered in 1948 to address the banking needs of middle-income and underserved communities in New York City. Carver operates 7 full-service branches in the New York City boroughs of Brooklyn, Queens, and Manhattan.
The Bank provides commercial real estate and small business loans and a range of complementary bank products and services.
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