Client Relationship Manager

2 weeks ago


Shaker Heights, Ohio, United States Bank of America Full time

ABOUT THE COMPANY:

Become a part of Bank of America, a premier financial organization dedicated to offering outstanding client service and customized banking solutions. We are looking for a Client Relationship Manager to act as the main liaison for our esteemed clients, assisting them in addressing their financial requirements and connecting them with appropriate resources and services.

RESPONSIBILITIES:

  • Work collaboratively with teams to provide personalized solutions for individual and small business clients
  • Support clients with transactions and self-service tools
  • Enhance client experience utilizing available resources and tools
  • Follow established procedures and regulatory standards
  • Effectively manage client interactions to fulfill their needs and comply with regulations

QUALIFICATIONS:

  • At least one year of sales experience in a client-focused environment
  • Strong commitment to achieving results
  • Exceptional communication skills with the ability to engage clients effectively
  • Capacity to learn and adapt to new technology platforms
  • Time management abilities and skill in prioritizing tasks
  • Willingness to work weekends and extended hours as necessary

DESIRED QUALIFICATIONS:

  • Associate's or Bachelor's degree in business, finance, or a related discipline
  • Experience in achieving or surpassing goals in a financial center
  • Background in retail or sales with performance incentives
  • Familiarity with banking products and services

SKILLS:

  • Active Listening
  • Business Acumen
  • Client Focus
  • Problem Solving
  • Relationship Building
  • Business Development
  • Prospecting
  • Referral Management

MINIMUM EDUCATION REQUIREMENT:

High School Diploma or equivalent

SHIFT:

1st shift (United States of America)

Hours Per Week:

40

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