Retail Shift Manager

4 weeks ago


Sherman, United States EZCORP Full time

We are seeking a highly skilled and motivated Retail Shift Manager to join our team at EZCORP. As a Retail Shift Manager, you will be responsible for providing exceptional customer service, building strong relationships with customers, and promoting sales of a wide variety of pawn items.

This is a fantastic opportunity for career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives. You will have the opportunity to develop your leadership skills through coaching and hands-on involvement with Team Members.

The ideal candidate will possess an engaging personality, solid leadership skills, strong negotiation talents, and the ability to read and manage customer needs. You should also be highly organized and detail-oriented, with excellent judgment and strong time-management and prioritization skills.

Additional requirements for the role include a high school diploma or GED, minimum 1 year of supervisory, key holder, or team/shift lead experience, and the ability to pass a criminal background check and drug test.

We offer a comprehensive benefits package, including competitive pay, generous bonus potential, and great benefits. Our positions offer opportunities for career advancement, including a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced environment.

As a Retail Shift Manager, you will be responsible for:

  • Providing outstanding customer service and building solid relationships with customers
  • Processing loans and extensions
  • Coming to jointly satisfactory terms regarding items to be pawned
  • Performing opening and closing store procedures
  • Supervising and coaching store Team Members

We are passionate about customer service and our Team Members. We offer a fun and fast-paced environment that comes with competitive pay, generous bonus potential, and great benefits.


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