Global Operations Director

1 week ago


Charlotte, North Carolina, United States Khoury College Full time
About the Opportunity

Job Summary

This is a key leadership role within the Khoury College, responsible for overseeing the development and implementation of global operations strategies. The successful candidate will have a proven track record in project management, international business, and team leadership.

Key Responsibilities

  • Project Management Leadership & Implementation
    • Continually assess and review global operations practices, policies, processes, and support structures to identify areas for improvement.
    • Establish an optimized global operations framework leveraging internal and external resources to promote compliance, efficiency, and flexibility.
    • Support continuous improvement of administrative tools for integration projects, seeking to improve reliability, repeatability, efficiency, compliance, and to mitigate risks.
    • Lead and participate in GLS/GNSI project initiatives to ensure effective prioritization, stakeholder engagement, resource allocation, and on-time deliverables.
  • New Campus Integration
    • Manage issue-level inter-department working groups to address specific aspects of campus integration.
    • Work across the University to achieve results in the workstreams.
    • Maintain detailed documentation and data related to all workstreams pertaining to any opening of a new campus activity.
    • Ensure project staff meet productivity targets and achieve integration project deadlines.
    • Post campus opening, remain involved in campus operations to troubleshoot emerging issues and help incorporate lessons learned from campus integration into GNSI's growing body of knowledge.
  • Global Network Optimization
    • In partnership with GNSI Finance & Operations team, identify, assess, and introduce cross-functional efficiencies/structures aimed at ensuring a holistic approach to the current and future expansion and success of the Global Campus Network.
    • Participate on university-wide working groups and committees to support international activity and facilitate collaboration and best practices across the University.
    • Help recognize, advocate for, and develop solutions-oriented opportunities relating to efficiencies within the Global Campus Network.

Requirements

  • Proven track record in project management, international business, and team leadership.
  • Experience with global operations, international business, and project management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility and adaptability in a dynamic work environment.


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