Universal Banker Representative

4 days ago


Grand Rapids, Michigan, United States First Merchant's Bank Full time
About the Job:
As a Universal Banker Representative at First Merchants Bank, you will be responsible for delivering outstanding customer experiences by providing expert advice on financial products and services. You will work closely with customers to understand their needs and develop personalized solutions to meet their financial goals.

Key Responsibilities:
• Respond to customer inquiries and resolve issues promptly and professionally
• Cross-sell and upsell bank products and services to existing customers
• Collaborate with colleagues to achieve sales and service targets

Requirements:
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Minimum 6 months of experience in sales or customer-facing role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities

Compensation and Benefits:
First Merchants offers a competitive salary range of $50,000 - $70,000 per year, depending on experience and performance, plus comprehensive benefits including medical, dental, and vision insurance, 401k, health savings and flexible spending accounts, and more.

Estimated Salary: $50,000 - $70,000 per year, depending on location and experience.

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