Business Operations Assistant

6 days ago


Hallandale Beach, Florida, United States South Broward Dentistry & Prosthodontics Full time

**Job Description**

We are seeking a highly motivated and organized Business Operations Assistant to join our front office team at South Broward Dentistry & Prosthodontics.

As a key member of our staff, you will be responsible for managing various administrative tasks, ensuring smooth day-to-day operations, and providing excellent customer service to our patients.

**Key Responsibilities**

• Managing front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies

• Utilizing Dentrix for patient scheduling and records

• Scheduling and confirming appointments for multiple providers in the office

• Filing patient insurance claims and following up on outstanding claims, verification of benefits, and explanation of coverage

• Posting insurance and patient payments and processing accounts receivables

• Reviewing treatment plan fees and payment options with patients

• Partnering with the providers and team to implement Heartland Dental systems to optimize office potential

**Requirements**

• Experience working in a fast-paced and customer-centric environment

• Excellent communication and organizational skills

• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards

**What We Offer**

• Competitive salary: $50,000 - $65,000 per year, based on experience

• Opportunities for professional growth and development

• Comprehensive benefits package, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)

• Collaborative and dynamic work environment



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