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Client Relationship Manager

2 months ago

Marlborough Massachusetts, United States City Wide Facility Solutions Full time
Position Overview

City Wide Facility Solutions is on the lookout for a dedicated Client Relationship Manager. This role encompasses a blend of sales, customer service, and relationship management with our valued clients.

Key Responsibilities

The Client Relationship Manager will operate primarily in the field, ensuring regular visits to clients to foster relationships and cultivate trust.

Administrative assistance will be available to facilitate concentrated efforts on client engagement, project management, and the promotion of additional services.

Qualifications
  • Minimum of 3 years of relevant experience
  • Serve as the main contact and develop enduring relationships with clients
  • Proficient in consultative selling techniques
  • Comfortable working in a field-based role
  • Strong ability to prioritize tasks effectively
  • Take initiative in retaining and expanding existing accounts
  • Skilled in addressing and resolving client concerns
  • Experience in providing client-centered solutions tailored to customer needs
  • Self-driven and capable of succeeding in a performance-oriented environment
Benefits
  • Expense and entertainment account
  • Vehicle reimbursement
  • 16 days of paid time off
  • 8 paid holidays
  • Volunteer time off (VTO)
  • 401k plan with a 4% company match
  • Comprehensive health, dental, and vision insurance options