Advocating for Individuals in Need

3 weeks ago


Columbus, Ohio, United States Lutheran Social Services of Central Ohio Full time
About the Opportunity

Lutheran Social Services of Central Ohio seeks a compassionate and dedicated individual to fill the role of Shelter Advocate. This is an excellent opportunity to join a team that prioritizes serving people in need.

The successful candidate will have a strong background in providing support services to vulnerable populations and possess excellent communication skills. As a Shelter Advocate, you will play a vital role in maintaining the overall cleanliness and sanitation of shelter facilities and providing essential support services to residents.

This is a dynamic and rewarding role that requires flexibility and adaptability. We encourage applicants who share Our Mission: Creating a better world by serving people in need.

Responsibilities and Expectations
  • Provide exceptional support services to shelter residents, ensuring their comfort and well-being throughout their stay.
  • Maintain accurate records of resident attendance, bed counts, and shelter capacity.
  • Communicate effectively with residents, volunteers, and staff to address any issues or concerns that may arise.
  • Facilitate shift reports to oncoming shift personnel, ensuring seamless transitions and continuity of care.
  • Assist in the coordination of donations and deliveries, supporting the shelter's ongoing operations.
  • Collaborate with other departments to provide comprehensive support services to residents.
  • Develop and maintain effective relationships with local community organizations and resources, enhancing the shelter's ability to serve its residents.
Requirements and Qualifications
  • High School degree, GED, or equivalent work experience required.
  • Experience working with victims of domestic violence or individuals with significant trauma histories or other special needs populations preferred.
  • Able to communicate effectively and work with diverse groups of individuals.
  • Ability to work a flexible schedule as needed.
  • Demonstrated critical thinking, crisis intervention, problem-solving, and communication skills.
  • Dedication to excellent customer service and commitment to treating clients with dignity and respect.
  • Ability to work as part of a team.
  • Experience providing direct services in the human services field.
Salary and Benefits

The estimated annual salary for this role is $45,000 - $55,000, depending on experience and qualifications. Full-time positions with Lutheran Social Services include:

  • Health insurance with 4-plan options.
  • Tuition Reimbursement Program.
  • 403(b) retirement plan with employer-matched savings.
  • Dental and Vision insurance.
  • Medical and Childcare Flexible Spending (FSA).
  • Health Savings Account.
  • PTO and 12 Paid Holidays.
  • Discount Marketplace.
  • Opportunity to make a positive impact on individuals and the community.

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