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Patient Access Operations Manager

4 weeks ago

Inver Grove Heights, Minnesota, United States Highmark Health Full time
Job Summary

Highmark Health is seeking a highly skilled Patient Access Operations Manager to oversee the daily operations of patient access services. This role will be responsible for managing staff, coordinating with other departments, and ensuring compliance with regulatory requirements.

Key Responsibilities:

  • Manage and coordinate patient access services to ensure successful completion of organizational objectives.
  • Oversee staff productivity and performance, providing coaching and development opportunities as needed.
  • Act as a liaison between patient access services and other hospital departments to resolve issues and improve communication.
  • Ensure compliance with Federal and State regulations, as well as Joint Commission standards.

Requirements:

  • Bachelor's degree or 1-2 years' related experience and/or training.
  • 5-7 years' experience in a healthcare setting.
  • Familiarity with Microsoft Office Suite.
  • Prior supervisory experience preferred.

Disclaimer:

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law.