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Customer Service Representative
1 month ago
USAA is a leading provider of insurance and financial services to military members and their families. We're committed to serving those who serve our country.
Job SummaryWe're seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.
Key Responsibilities- Provide exceptional customer service to our members through phone, email, and chat.
- Answer questions and resolve issues related to our insurance products and services.
- Work collaboratively with our team to ensure seamless service delivery.
- Meet or exceed performance metrics and standards.
- High school diploma or equivalent required.
- 1 year of customer contact experience in a needs-based sales environment.
- Ability to provide exceptional customer service and communicate effectively with members.
- Successful completion of Property & Casualty license requirements within 90 days of hire.
USAA offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We're committed to supporting our employees' physical, financial, and emotional well-being.
Relocation assistance is not available for this position.
Applications are accepted on an ongoing basis. Interested candidates are encouraged to apply.
