Heavy Equipment Field Service Specialist

4 days ago


Asheville, North Carolina, United States Carolina CAT Full time
Job Title: Heavy Equipment Field Service Technician

At Carolina CAT, we are seeking a highly skilled and experienced Heavy Equipment Field Service Technician to join our team. As a key member of our service team, you will be responsible for troubleshooting, diagnosing, and repairing customer equipment in a shop or field environment.

Key Responsibilities:
  • Promptly review work schedules, check equipment and supplies, and prepare for operations at the start of each shift.
  • Work independently with minimal supervision, using technical knowledge and problem-solving skills to diagnose and repair equipment.
  • Determine the technical or physical status of equipment using on-board computers, service documents, and product improvement programs.
  • Verify findings, review readings of gauges and procedures, and compare to manufacturer specifications.
  • Prepare a plan to correct the problem, consulting with coworkers or lead personnel as needed.
  • Order or obtain parts from stock or send them to special service shops to make the necessary tooling or alterations.
  • Install, replace, rebuild, or repair parts and equipment in a timely manner and according to specifications.
  • Test the part or equipment and perform a quality check after work is complete.
  • Perform general housekeeping duties and maintain company vehicles.
  • Secure equipment and machinery and complete required paperwork at the end of each shift.
  • Ensure departmental compliance with safety and contamination control guidelines.
  • Maintain productivity at predetermined levels.
Requirements:
  • High School Diploma or equivalent.
  • Successful completion of the level three service technician development program.
  • 6+ years of experience in heavy equipment, engine, or electric power generation system mechanic repair.
  • Comprehensive knowledge of Caterpillar equipment and engines, including engine and equipment lines sold by the company.
  • Use and application of Caterpillar diagnostic tools.
  • Electrical and electronic system applications.
  • Problem-solving techniques and repair options for Caterpillar machines, engines, and components.

We are an EEO/AA Employer and encourage all qualified individuals to apply. #CATTech1 #CarolinaCAT



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