Heavy Equipment Field Service Specialist
4 days ago
At Carolina CAT, we are seeking a highly skilled and experienced Heavy Equipment Field Service Technician to join our team. As a key member of our service team, you will be responsible for troubleshooting, diagnosing, and repairing customer equipment in a shop or field environment.
Key Responsibilities:- Promptly review work schedules, check equipment and supplies, and prepare for operations at the start of each shift.
- Work independently with minimal supervision, using technical knowledge and problem-solving skills to diagnose and repair equipment.
- Determine the technical or physical status of equipment using on-board computers, service documents, and product improvement programs.
- Verify findings, review readings of gauges and procedures, and compare to manufacturer specifications.
- Prepare a plan to correct the problem, consulting with coworkers or lead personnel as needed.
- Order or obtain parts from stock or send them to special service shops to make the necessary tooling or alterations.
- Install, replace, rebuild, or repair parts and equipment in a timely manner and according to specifications.
- Test the part or equipment and perform a quality check after work is complete.
- Perform general housekeeping duties and maintain company vehicles.
- Secure equipment and machinery and complete required paperwork at the end of each shift.
- Ensure departmental compliance with safety and contamination control guidelines.
- Maintain productivity at predetermined levels.
- High School Diploma or equivalent.
- Successful completion of the level three service technician development program.
- 6+ years of experience in heavy equipment, engine, or electric power generation system mechanic repair.
- Comprehensive knowledge of Caterpillar equipment and engines, including engine and equipment lines sold by the company.
- Use and application of Caterpillar diagnostic tools.
- Electrical and electronic system applications.
- Problem-solving techniques and repair options for Caterpillar machines, engines, and components.
We are an EEO/AA Employer and encourage all qualified individuals to apply. #CATTech1 #CarolinaCAT
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