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Automotive Operations Supervisor

2 months ago

Carlsbad, United States XCITE AUTOMOTIVE Full time
About Xcite Automotive

Xcite Automotive is a rapidly expanding automotive service and technology-driven company dedicated to assisting dealers in preparing vehicles for the market swiftly and effectively. Since its inception, Xcite Automotive has aimed to enhance the automotive sector's speed, innovation, and profitability. Over 1,300 automobile dealers across the nation depend on Xcite's team of over 500 professionals to deliver on-site vehicle marketing and reconditioning solutions.

Xcite Automotive encompasses brands such as ReconLogic, CarStudioPros, and Xcite Photography.

Join ReconLogic, a division of Xcite Automotive, where we are optimizing the reconditioning and merchandising processes for the automotive industry nationwide.

The Center Supervisor role is pivotal in overseeing Center Managers, operations, sales, and financial aspects within designated areas.

The ideal candidate will possess 5-10 years of experience in managing automotive fixed operations or a comparable background in high-volume vehicle processing. Previous experience with fleet companies or other reconditioning centers is advantageous.

The annual salary for this position is $55,000, with compensation based on experience.

SKILLS

- Proven leadership experience managing diverse teams of 50+ individuals, with 5-10 years of relevant experience

- Proficient in building and managing high-performance teams

- Strong commitment to continuous improvement

- Capable of managing intricate processes

- Hands-on approach, willing to engage at any stage of a process as necessary

RESPONSIBILITIES & DUTIES
  • Ensure that all standards for professionalism, team appearance, vehicle operations, work ethic, customer service, and safety are consistently upheld.
  • Develop and nurture relationships with existing and potential customers.
  • Ensure Center Managers and Dealer Services Coordinators maintain effective daily and weekly communications with dealership management.
  • Create and sustain a work environment where employees have the necessary tools, resources, training, and support to operate efficiently and effectively.
  • Assist with all Accounts Payables/Receivables.
  • Review and approve all payroll and bonus targets by established deadlines.
  • Authorize supply orders and guide associates on budgeted usage.
  • Conduct regular meetings with Center Managers to establish and review goals and expectations.
  • Ensure all centers are functioning effectively and efficiently.
  • Collaborate with Leadership Teams to ensure adequate staffing for current and new business needs.
  • Ensure that locations, visits, and calls are documented in the CRM.
  • Oversee recruiting, hiring, training, performance management, and terminations.
  • Ensure the proper implementation of new products, policies, practices, and procedures.
  • Maintain communication with all assigned Center Managers and dealer clients.
  • Provide essential data and updates to Executive Management promptly.
  • Perform other duties as assigned by Executive Management.
QUALIFICATIONS
  • Valid driver's license with a clean driving record.
  • Previous management experience is required.
  • Automotive service experience is essential.
  • Excellent communication and time management skills.
  • Willingness to undergo a pre-employment background check.
  • Ability to thrive in a fast-paced environment.
  • Positive attitude.
The compensation for this role is:

$55,000 USD per year.