Hospitality Team Lead
5 days ago
PCH Hotels & Resorts is a leading hospitality company that prides itself on providing exceptional experiences for our guests. Our hotels offer luxurious accommodations, fine dining, and unparalleled service. We are committed to fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals.
Why Work for Us?
* Enjoy a competitive salary of $52,000 per year
* Receive comprehensive benefits, including health, dental, and vision coverage, as well as a 401(k) plan
* Take advantage of exclusive hotel stays, food and beverage, golf, and retail discounts at our properties
* Gain access to the global benefits of the Marriott network, offering even more travel and enjoyment opportunities
* Enjoy a dynamic and collaborative work environment that encourages personal and professional growth
Responsibilities:
* Ensure seamless guest arrival and departure procedures while upholding our high standards of hospitality
* Assign rooms based on location, rate, guaranteed room types, Marriott Rewards Membership, or group status, ensuring an optimal guest experience
* Maintain up-to-date knowledge of groups or events in-house and current local activities, ensuring guests are well-informed
* Handle future and same-day reservations efficiently, accommodating walk-in guests with professionalism and attention to detail
* Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation
Requirements:
* Prior experience in a similar position is preferred, but we are willing to train the right candidate
Salary: $48,000 - $58,000 per year
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