Customer Service Representative

9 hours ago

Sparks, Nevada, United States SRS Distribution Full time

The Customer Service Associate will play a vital role in ensuring our customers receive exceptional service and support. This includes assisting walk-in customers directly, coordinating with our sales force, drivers, and warehouse personnel to meet customer needs in a timely and efficient manner.

Key Responsibilities:

  • Provide DISPATCHING and counter sales support to customers.
  • Offer phone assistance and other help to customers.
  • Be instrumental in building our business by developing new sales opportunities through calls to potential new customers.
  • Enter sales orders and cash transactions into our company software.
  • Be reliable, safe, and a team player.
  • Embrace our "Make Money and Have Fun" culture.
  • Have a valid driver's license, satisfactory driving record, and reliable transportation to and from work.
  • Able to pass criminal and driving background check and a pre-employment drug test.

Requirements:

  • Experience assisting customers with purchasing needs, either walk-ins or over the phone.
  • Experience and/or interest in developing new sales opportunities through calls to potential new customers.
  • Intermediate computer skills to enter sales orders and cash transactions into company software.
  • Bilingual (English and Spanish) is required.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.
  • A fun and collaborative team culture.

Keywords: Dispatching, counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution.

Job Location: Washoe Building Supply - Sparks, NV

Equal Opportunity Employer: SRS Distribution is an equal opportunity employer and welcomes applications from diverse candidates.

Veteran Friendly Employer: We are proud to be a veteran-friendly employer and encourage military veterans to apply.

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