Customer Service Representative

1 day ago


Sparks, Nevada, United States Rough Country Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our Sales Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, sales support, and technical assistance to our customers.

Responsibilities:

  • Provide excellent customer service and support via phone, email, and in-person
  • Assist customers with sales and technical inquiries
  • Resolve customer issues and concerns in a timely and professional manner
  • Work effectively as part of a team to achieve sales and customer satisfaction goals
  • Develop and maintain relationships with customers to drive sales and customer loyalty

Requirements:

  • High school diploma or equivalent required; post-secondary education a plus
  • Excellent communication, phone, and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Ability to work flexible hours, including evenings and weekends

About Us:

Rough Country LLC is a customer-focused provider of suspension systems at market-leading prices to the off-road SUV and truck market. We value and appreciate hard work and professional dedication and reward our team with a competitive pay package, training, and advancement opportunities.



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