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Customer Service Representative

2 months ago

Sparks, Nevada, United States Rough Country Full time

>> Customer Service and Sales Team - Sparks, NV Customer Service and Sales Team - Sparks, NV Summary Title:Customer Service and Sales Team - Sparks, NV ID:5033Description Job Title: **Customer Service Representative - Sales Team**

Job Type: **Full Time**

Location: **Reno, NV**

**Job Summary:**

As a Sales Representative, you will assist us in meeting our goal of providing high-quality products and services to our customer base in a manner that achieves maximum customer satisfaction. Your specific duties will include, but are not limited to:

Providing exceptional customer service and support

Assisting customers with sales and technical inquiries

Handling and resolving customer issues in a timely and professional manner

Exercising sound and ethical business practices

Required to work extended hours during peak seasons

**Requirements:**

To be successful in this role, you must be a self-motivated, high-energy individual with a strong work ethic. You must also be able to work effectively as part of a team. It is also important that you have excellent communication, computer, and interpersonal skills, as well as a strong focus on customer service. A candidate will be chosen that is process-oriented and carries themselves professionally. **Specific Qualifications Include**:

High school graduate with post-HS education a plus

Professional phone skills/typing skills/MS Office a plus

High aptitude & desire/ability to learn quickly & retain

Auto parts experience/knowledge/suspension focus

Ability to develop relationships, bonds, and rapport

Customer focus with excellent follow-through

Able to work flexible hours (will include alternating Saturday hours)

Bilingual (plus)

Off-road enthusiast a plus

*Rough Country LLC values and appreciates hard work and professional dedication and rewards their team with a compensation package that includes benefits. New employees are eligible for and provided a competitive pay package, training, and advancement opportunities. Some of the benefits include medical and dental coverage, 401(k), paid holidays, and paid vacation.*

*Rough Country LLC, located in Dyersburg, TN, is a customer-focused provider of suspension systems at market-leading prices to the off-road SUV and truck market. Rough Country suspension systems raise the ride height of vehicles to enable steeper approach, higher ground clearance, accommodate larger wheels and tires, and create a more aggressive appearance for the vehicle.*