Center Manager

3 weeks ago


Fairview Park, Ohio, United States European Wax Center Fairview Park Full time
Job Summary

As a Center Manager at European Wax Center in our Fairview Park location, you will be responsible for leading and managing a team of Wax Specialists and Guest Service Associates. Your primary goal will be to empower your team to provide exceptional guest experiences, while also driving business growth and profitability.

Key Responsibilities
  • Lead and manage a team of Wax Specialists and Guest Service Associates to ensure excellent guest experiences and high-quality waxing services.
  • Develop and implement strategies to drive business growth, increase sales, and improve operational efficiency.
  • Collaborate with the District Manager and Franchisee to establish center goals and plans to execute.
  • Host weekly individual meetings with team members to review performance, celebrate strengths, and address areas of opportunity.
  • Conduct interviews to help bring on and retain exceptional talent.
Requirements

To thrive in this role, you must have previous experience leading a team and holding them accountable for meeting goals. You must also have flexible availability to spend time with our morning and evening teams and support them in their roles. Prior sales experience is helpful, as you will be connecting with guests daily and sharing opportunities to help them save on their waxing services by purchasing a Wax Pass.

What We Offer

As a Center Manager at European Wax Center, you can expect to earn $17-21/hr plus commission on Wax Pass sales. Most of our associates earn anywhere from $10-20 more per hour based on commissions. As you grow in your role, you will move away from commission and towards monthly Center bonuses. Center Managers can also enjoy free waxing as a means to help them understand what happens inside the Wax Suite.


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