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Store Operations Manager

2 months ago

Grand Rapids, Michigan, United States Dunhams Sports Full time
Position Overview

Company: Dunham's Sports

Passionate About Sports?

Dunham's Sports, a prominent full-line sporting goods retailer in the United States, has a rich history dating back to 1937. With a robust presence across the Midwest, we pride ourselves on delivering quality products and exceptional service to our customers.

We are seeking dynamic and motivated individuals who possess a strong understanding of retail operations, merchandising expertise, and a commitment to outstanding customer service. This role offers a vibrant and fast-paced work environment, ensuring no two days are the same.

Employee Benefits:

  • Discount on merchandise
  • Comprehensive health, dental, and vision insurance
  • Prescription drug coverage
  • Life insurance, short-term and long-term disability coverage

Dunham's Sports is proud to be an Equal Opportunity Employer.


Key Responsibilities:

The primary duties of this role include:

  • Overseeing operational, merchandising, and administrative tasks within the store.
  • Leading and mentoring a team to deliver exceptional customer experiences.
  • Managing store opening and closing procedures.
  • Enhancing sales performance through superior customer service and data analysis.

Qualifications:

To be considered for this position, candidates must meet the following requirements:

  • A minimum of 5 years of experience in retail management.
  • Strong organizational, leadership, and communication skills, along with problem-solving and analytical abilities.
  • A proactive attitude and enthusiasm for fostering a positive work environment.
  • Knowledge of merchandise categories such as apparel, outdoor equipment, footwear, fitness, and general athletics is preferred.
  • Willingness to work flexible hours as required by store operations.