Service Sales Representative

5 days ago


Brentwood, Tennessee, United States Sonic Automotive Full time

Job Summary:

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We are seeking a highly skilled and motivated Service Sales Representative to join our team at Audi Nashville. In this role, you will be responsible for generating sales appointments with customers who contact the dealership via the internet for service of new and/or pre-owned vehicles.

About the Role:

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  • Respond to internet inquiries with courtesy, accuracy and professionalism.
  • Promptly and accurately enter all customer inquiry data into the CRM.
  • Generate service appointments.
  • Conduct phone surveys to assess customer preferences and quality of experience.
  • Effectively utilize lead management tools.
  • Compile all necessary reports, forms and other documentation on a timely basis.
  • Perform cashier duties as requested.
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.

Requirements:

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  • Excellent verbal and written communication skills.
  • Strong MS Office Suite computer skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Ability to work in call center environment.
  • Strong organizational and time management skills.
  • Ability to read and comprehend rules, regulations, policies and procedures.

What We Offer:

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At Sonic Automotive, we offer comprehensive training, competitive compensation, and unparalleled benefits. Our 100+ dealerships are committed to your success and invested in your future.

Estimated Salary:

">

$45,000 - $60,000 per year, depending on experience.


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