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Product Development Specialist

2 months ago

Mansfield, Texas, United States Jobot Full time
About the Role

We are seeking a highly skilled Product Specialist to join our dynamic team at Jobot. As a Product Specialist, you will play a crucial role in providing technical expertise and support to our customers, while also contributing to the development and enhancement of our innovative product portfolio.

Key Responsibilities
  • Technical Product Support: Provide expert technical support to internal and external customers, addressing their queries and concerns in a professional and timely manner.
  • Field Engineering: Conduct field visits to examine equipment, performing measurements to assess product performance and solve equipment issues.
  • Product Knowledge: Collaborate with the sales team to provide technical product knowledge during client meetings and product demonstrations.
  • Inventory Management: Have the capacity to handle inventory, and track shipments to and from customers.
  • Industry Trends: Stay abreast of the latest trends and advancements in the field of radio frequency and cellular technology, applying this knowledge to the improvement of our products.
Requirements
  • Education: Associate degree in engineering or a related field and 2 years' experience in a similar role within the electronics/engineering industry. In lieu of degree, 4 years' experience in related field or military training.
  • Communication Skills: Strong customer-facing communication and interpersonal skills, with a professional approach.
  • Technical Expertise: Proven experience with radio frequency, cellular technology, field measurements, and customer support.
  • Problem-Solving Skills: Excellent problem-solving skills with the ability to troubleshoot technical issues.
  • Travel: Ability to travel as needed for client meetings and product demonstrations.
About Us

Jobot is a leading provider of water management solutions, specializing in precise digital measurement, data delivery, and water preservation software. We offer a dynamic and fast-paced work environment, with opportunities for professional growth and development.