Insurance Support Specialist

4 weeks ago


Mansfield, Texas, United States State Farm Insurance Full time

Job Summary: We are seeking a highly skilled and detail-oriented Insurance Support Specialist to join our team at State Farm Insurance. As an Insurance Support Specialist, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and processing policy changes.

Key Responsibilities:

  • Assist customers with their insurance needs and provide guidance on selecting appropriate coverage.
  • Collaborate with team members to ensure efficient workflow and timely completion of tasks.
  • Maintain accurate and up-to-date customer records.
  • Process insurance claims and follow up on claim status.
  • Stay updated on insurance products, industry trends, and regulations.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office and other software applications.

About Us: State Farm Insurance is a leading provider of insurance and financial services. We are committed to providing our customers with exceptional service and support.



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