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Food Service Operations Manager

2 months ago

Austin, Texas, United States University of Texas at Austin Full time

Job Posting Title:

Food Service Operations Manager

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Hiring Department:

University Housing and Dining

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

To Be Determined at Offer

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

BENEFITS: The University of Texas at Austin provides a comprehensive benefits package that includes:

  • 100% employer-paid basic medical coverage
  • Free public transportation
  • Retirement contributions
  • Paid time off, sick leave, and holidays
  • Opportunities for career advancement and professional development

For more information about the complete benefits offered when you join our team, please visit our Human Resources (HR) website.

Purpose

The role is responsible for overseeing and directing all aspects of a large-scale food service operation, which includes food preparation and delivery, staff training, administrative tasks, supply ordering, customer service, cash management, and food service supervision.

Responsibilities
  • Manage multiple tasks and assist in organizing and directing all personnel within a dining unit. Support all marketing, merchandising, and program initiatives.
  • Assist in assessing needs, setting objectives, ordering supplies, guiding operations, and analyzing product movement and sales trends to optimize inventory management.
  • Foster effective working relationships and positively influence and motivate team members. Ensure ongoing professional development for staff.
  • Maintain up-to-date knowledge of all responsibilities. Train, mentor, assess, and supervise full-time, temporary, and student employees.
  • Act as a backup for other dining supervisors and managers as needed. Operate a university vehicle.
  • Stay informed about the university's environment, mission, and operations.
  • Proactively identify issues and areas for improvement, proposing viable and logical solutions.
Required Qualifications
  • High school diploma or GED.
  • Two years of experience in food service within a restaurant, commercial, or institutional setting.
  • One year of supervisory experience in food service or a similar role.
  • Experience with standard kitchen equipment operation.
  • Ability to complete and maintain food safety training and cash handling training throughout employment.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications
  • Culinary degree.
  • Three or more years of food service experience in a restaurant, commercial, or institutional setting.
  • Two or more years of supervisory experience in food service or a similar role.
  • Experience in training, coaching, and evaluating staff in a high-volume, fast-paced food service environment.
  • Proficiency in Microsoft Office and computer systems.
  • Professional demeanor with the ability to engage with a diverse customer base.
Salary Range

$47,840+ based on qualifications

Working Conditions
  • Uniforms and/or personal protective equipment provided.
  • May work in extreme temperatures.
  • May be exposed to chemical fumes.
  • May work in standard office conditions.
  • Manual dexterity required.
  • Climbing stairs and lifting may be necessary.
Work Shift

Workdays, areas, and hours may vary based on the needs of the unit and Housing and Dining.

Required Materials
  • Resume
  • Three work references with contact information; at least one reference should be from a supervisor.
  • Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will have the option to upload a new resume for subsequent applications. Any additional required materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that all required materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within the internal system by searching for available jobs. If you are a current University employee, log in to the internal system, navigate to your profile, click the career link in the left-hand navigation menu, and then update the sections in your professional profile before you apply. This information will be pulled into your application. The application is one page, and you will be prompted to upload your resume. Additionally, you must respond to the application questions presented to upload any additional required materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through university-wide or open recruiting, including both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalists under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin uses E-Verify to check the work authorization of all new hires. For more information about E-Verify, please see the relevant resources.

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Compliance:

Employees may be required to report violations of law under applicable regulations. If this position is identified as a Campus Security Authority, you will be notified and provided resources for reporting.

The university's policies require all prospective employees to be notified of the availability of the Annual Security and Fire Safety report.