Wellness Center Representative

1 week ago


Parma, Ohio, United States The Joint - Cleveland, OH Full time
Job Summary

We are seeking a highly motivated and organized individual to join our team as a Wellness Coordinator at The Joint - Cleveland, OH. This part-time position involves running our front desk, handling cash and charge transactions, and providing exceptional customer service to our patients.

Key Responsibilities:
  • Manage front desk operations, including greeting patients, handling transactions, and maintaining a clean and organized reception area.
  • Develop and implement sales strategies to promote membership sales and drive revenue growth.
  • Provide excellent customer service, responding to patient inquiries, and resolving any issues in a professional and courteous manner.
  • Work collaboratively with the team to achieve sales and customer service goals.
  • Stay up-to-date with company policies, procedures, and promotions to effectively communicate with patients.
Requirements:
  • 1-2 years of experience in a sales or customer service role, preferably in a healthcare or wellness setting.
  • Intermediate computer skills, including proficiency in Microsoft Office and ability to learn new software.
  • Strong communication and interpersonal skills, with the ability to work effectively with patients, colleagues, and management.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks to meet deadlines.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer:
  • A competitive hourly rate of $16.00, plus bonus opportunities based on sales performance.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A comprehensive benefits package, including health, dental, and vision insurance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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