Field Representative I, Technical Documents Specialist

1 week ago


Parma, Ohio, United States Ricoh Americas Corporation Full time
Job Summary

We are seeking a highly skilled Field Representative I, Technical Documents to join our team at Ricoh Americas Corporation. As a key member of our production team, you will be responsible for preparing, inspecting, compiling, and assembling documents to meet customer satisfaction standards.

Key Responsibilities
  • Prepare and assemble documents accurately and efficiently to meet customer deadlines.
  • Work with desktop publishing software to ensure client files are manipulated or created for proper output.
  • Operate specialized equipment such as color plotters, small format color printers, and laminating devices.
  • Collaborate with the production team to meet production standards and achieve Time Productive statistics.
  • Provide exceptional customer service by responding to client requests and ensuring accurate delivery of completed orders.
  • Maintain an organized work station and utilize the 10 Job Steps for Final Check to prevent assembly errors.
  • Communicate effectively with the Shift Manager to ensure accurate Job Log and Orders In Job Board.
Requirements
  • High school diploma or equivalent.
  • Prior work experience in a similar environment is necessary.
  • Knowledge of desktop publishing software and specialized equipment.
  • Ability to work in a team environment and adapt to changing situations.
  • Excellent customer service skills and attention to detail.
What We Offer

At Ricoh Americas Corporation, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and tuition assistance programs. We are an equal opportunity employer and welcome applications from diverse candidates.



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