Restaurant Operations Manager
2 weeks ago
The Restaurant Manager is a key role at Chick-fil-A, responsible for overseeing the daily operations of our restaurants. This position requires a strong leader who can motivate and coach our team members to deliver exceptional customer service and maintain high-quality food products.
Key Responsibilities:- Customer Service: Ensure that guests receive excellent service, responding promptly to their needs and resolving any issues in a timely manner.
- Food Quality and Safety: Maintain a strong awareness of food quality and safety, adhering to Chick-fil-A's quality standards and ensuring that all food products meet our high standards.
- Team Management: Find, train, develop, and recognize top talent, creating a positive and productive work environment that fosters growth and development.
- Inventory Management: Effectively manage inventory, ensuring that we have the right products in stock to meet customer demand.
- Operations: Adjust to multiple demands and shifting priorities, ensuring that our restaurants run smoothly and efficiently.
- Leadership: Demonstrate a passion for the business and managing the overall operations, combining critical thinking and practical leadership to create a culture of innovation.
- Communication: Focus on systematically and effectively communicating all related goals and success factors to team members, ensuring that everyone is aligned and working towards the same objectives.
- Coaching and Development: Effectively coach and give direction, intentionally and methodically growing and nurturing relationships with the staff.
- Culture: Enthusiastically and passionately lead the team, aligning hiring, training, daily practices, and evaluation practices with the Vision of the organization and the Thematic Goal for the year.
As a Restaurant Manager at Chick-fil-A, you will have the opportunity to make a real impact on our customers' lives and contribute to the success of our business. If you are a motivated and results-driven leader who is passionate about delivering exceptional customer service and maintaining high-quality food products, we encourage you to apply for this exciting opportunity.
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