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Restaurant Operations Manager

2 months ago

Montgomery, Alabama, United States Krystal Restaurants LLC Full time
Job Summary

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Krystal Restaurants LLC. As a key member of our management team, you will be responsible for leading a team of restaurant staff, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Team Development
    • Develop and implement strategies to improve team performance and productivity
    • Coach and mentor team members to achieve their full potential
    • Conduct regular performance evaluations and provide constructive feedback
  • Customer Service and Experience
    • Ensure that all customers receive exceptional service and have a positive experience
    • Monitor and address any customer complaints or concerns
    • Develop and implement strategies to increase customer loyalty and retention
  • Operations and Management
    • Oversee the day-to-day operations of the restaurant, including inventory management and scheduling
    • Ensure that all restaurant policies and procedures are followed
    • Monitor and analyze sales data and make recommendations for improvement
  • Marketing and Promotion
    • Develop and implement marketing strategies to increase sales and drive growth
    • Collaborate with the marketing team to create promotional materials and campaigns
    • Monitor and analyze the effectiveness of marketing efforts
    Requirements
    • High school diploma or equivalent required
    • Minimum of 1-2 years of management experience in the restaurant industry
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and make decisions quickly
    • Ability to lift up to 50 pounds and stand for long periods of time