Director of People

4 days ago

Portland, Oregon, United States Sage Hospitality Full time

Why Choose Us?

The Bidwell Hotel and High Horse Restaurant + Bar is a luxury hotel in downtown Portland, offering guests easy access to the city's shopping, dining, and top attractions. We're seeking a Director of People & Culture to join our team in serving guests with creativity and passion. This position will serve as MOD during 2nd shift/evenings, providing outstanding service to our guests and stellar support to our hourly associates.

Job Overview

The purpose of this role is to identify, ensure alignment, and implement a talent management plan that addresses both the strategic and operational needs of the business. The People Resource Director (PRD) leads and manages all aspects of People Resource (PR) supporting activities for the property while balancing, supporting, and addressing challenges and opportunities. The PRD acts as the strategic advisor to the Executive Committee on all people-related matters and reports directly to the General Manager with direction from the Divisional Director of People Resources.

Responsibilities

  • Plan, develop, coordinate, and direct the People Resource function at the property to retain, develop, and motivate associates in an effective manner in accordance with policies and procedures and federal, state, and local laws and regulations.
  • Plan and manage the recruitment, interviewing, hiring, and orientation processes to maintain staffing levels with qualified individuals.
  • Oversee adherence to performance management, including monitoring performance evaluations to ensure they are completed and submitted on a timely basis.
  • Assess needs, plan, implement, and coordinate management, hourly, and supervisory training programs.
  • Counsel and train managers on associate relations issues, resolve associate grievances, conduct management exit interviews.
  • Implement various associate relations programs to maintain a pro-associate environment.
  • Manage expenses for people resource-related areas.
  • Supervise People Resource operations in the hotel.
  • Responsible for the short and long-term planning and the daily operations of the People Resources department.
  • Participates in total management as a member of the Hotel Executive Committee.
  • Survey, recommend, implement, and manage an hourly wage program and administer the management salary program.

Qualifications

  • Four-year college degree or equivalent experience/education preferred.
  • Four to five years of employment in human resources or a related field.
  • Proven successful implementation of people resource processes.
  • Superior communication skills.
  • Must be hospitality-oriented.
  • Ability to work under pressure.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Lifting/pushing/pulling/carrying - approximately 5%. Mobility - 40% of a 10-hour day is spent around the hotel. Environment - 95% indoor office.

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