Lab Operations Manager for Strategic Communications

2 weeks ago


New Bedford, Massachusetts, United States MITRE Full time

Why Choose MITRE?

At MITRE, we believe in the balance between impactful work and a rewarding life. Our dedicated team is focused on addressing the most pressing challenges facing our nation, while we prioritize the well-being of our employees. As a not-for-profit organization, we operate without commercial conflicts, ensuring our efforts are aligned with the public interest. Our research and development centers contribute significantly across various sectors, including cybersecurity, healthcare, aviation, defense, and enterprise transformation. Every day, we strive to enhance safety, health, and security for our nation and the world.

Department Overview:

The Survivable Communication Systems Department (N131), part of MITRE's AF Nuclear Enterprise Programs Division (N130), is in search of a Lab Operations Manager. This role will oversee the Strategic Communications Lab (SCL) as it evolves into a cutting-edge Nuclear Command, Control, and Communications (NC3) testbed, integrating commercial SATCOM, VLF, and HF communication systems. We are looking for candidates with a strong background in technical support for military or commercial communication systems to help solve critical challenges related to next-generation communication protocols, systems, and technologies.

Key Responsibilities:

  • Collaborate with division and project leadership to identify lab requirements and spearhead the lab's strategic development through a comprehensive 3-year roadmap.
  • Oversee the allocation of SCL personnel, including ISSOs, System Administrators, and N131 technicians, ensuring compliance and project capability maintenance.
  • Provide leadership and manage the execution of the Strategic Communications Lab, engaging with customers, industry leaders, and MITRE project teams to maximize the lab's impact.
  • Supervise Technical Project Assistants and provide constructive feedback to enhance team performance.
  • Coordinate with project leaders and government users to integrate new lab capabilities and manage testing schedules and activities.
  • Maintain a comprehensive lab schedule to optimize work coordination and minimize disruptions to ongoing projects.
  • Oversee the management, operation, and enhancement of lab infrastructure, including computers, networks, radios, and software, to support research and development initiatives.
  • Lead and mentor staff to ensure proficiency across all aspects of lab operations.
  • Work with corporate security and classified infrastructure teams to implement new capabilities while ensuring compliance with security protocols.
  • Coordinate with facilities management for the maintenance of lab space in accordance with security standards.
  • Ensure the lab meets all corporate data tracking and reporting requirements.
  • Balance lab management activities with project-related work.

Basic Qualifications:

  • A minimum of 8 years of relevant experience with a Bachelor's degree; or 6 years with a Master's degree; or a PhD with 3 years of experience.
  • A current Top Secret clearance with the ability to obtain and maintain a TS/SCI clearance.
  • At least 3 years of experience in a laboratory setting.
  • Expertise in radio frequency communications systems, digital signal processing, cybersecurity, or NC3 systems.
  • Proven ability to gather requirements and lead teams in executing plans to meet those needs.
  • Strong communication skills to collaborate with diverse stakeholders.
  • Understanding of classified environments and security requirements.
  • Business acumen to navigate lab operations and negotiate for necessary capabilities.
  • Desire to expand knowledge and take on new responsibilities.
  • Track record of achieving significant outcomes in work programs.
  • This position requires on-site presence five days a week.

Preferred Qualifications:

  • Experience in strategic communications systems and military/commercial SATCOM.
  • Knowledge of nuclear command, control, and communications (NC3) systems.
  • Top Secret / SCI clearance with COMSEC, CRYPTO, CNWDI, NATO.
  • Experience with SIPRNet and JWICS accounts.

Work Location Type:

Onsite

MITRE is committed to equal opportunity employment, ensuring that our hiring practices are fair and inclusive.



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