Lab Operations Manager for Strategic Communications

2 weeks ago

New Bedford, Massachusetts, United States MITRE Full time

Why choose between meaningful work and a fulfilling life? At MITRE, you can achieve both. Our team is dedicated to addressing the nation's most pressing challenges while ensuring the long-term well-being of our employees. Unlike typical technology firms, MITRE operates as a not-for-profit organization focused on the public interest, free from commercial conflicts. Our R&D centers serve the government, making a significant impact across various sectors, including cybersecurity, healthcare, aviation, defense, and enterprise transformation. Every day, we contribute to a safer, healthier, and more secure nation and world.

Department Overview:

The Survivable Communication Systems Department (N131), part of MITRE's AF Nuclear Enterprise Programs Division (N130), is in search of a Lab Operations Manager. This role involves overseeing the Strategic Communications Lab (SCL) as it evolves into a future Nuclear Command, Control, and Communications (NC3) testbed, incorporating commercial SATCOM, VLF, and HF communication systems. We are looking for candidates with experience in providing technical support for military or commercial communication systems to tackle critical challenges in next-generation communication protocols, systems, and technologies.

Key Responsibilities:

  • Collaborate with division and project leadership to identify lab requirements and develop a strategic 3-year roadmap to align with project needs and the N130 Lab Strategy.
  • Coordinate the allocation of SCL personnel, including ISSOs, System Administrators, and N131 technicians, in partnership with project leaders and N131 leadership to ensure compliance and maintain project capabilities.
  • Provide leadership and hands-on management of the Strategic Communications Lab (SCL), engaging with existing and prospective clients, industry leaders, and MITRE project teams to enhance the lab's impact on sponsors and projects.
  • Oversee and guide the work of Technical Project Assistants in collaboration with project task leads, providing feedback to supervisors as needed.
  • Engage with N130 project leaders, task leaders, and government users to integrate new lab capabilities, coordinate work and testing schedules, manage lab visits and demonstrations, and prioritize activities to establish the SCL as the premier NC3 lab.
  • Maintain a comprehensive lab schedule to facilitate work coordination and Capital Improvement Project efforts while minimizing disruptions to ongoing activities.
  • Manage, maintain, and upgrade SCL infrastructure (computers, networks, radios/terminals, software, analysis tools, facilities, etc.) to ensure support for project research, proof-of-concept/prototype development, integration, analysis, characterization, and testing initiatives.
  • Lead and mentor staff to ensure they possess the necessary knowledge and skills across the spectrum of lab infrastructure.
  • Collaborate with corporate security and classified infrastructure teams to implement new project and lab capabilities while ensuring compliance with System Security Plans (SSP) and Risk Management Framework (RMF).
  • Coordinate with Corporate Facilities for the maintenance and upkeep of the physical space in accordance with SCIF standards.
  • Identify and facilitate the installation and repair of MITRE and government equipment.
  • Ensure the lab meets all corporate data tracking requirements.
  • Allocate approximately 25% of time to the above activities, with the remainder dedicated to relevant work programs.

Basic Qualifications:

  • A minimum of 8 years of relevant experience with a Bachelor's degree; or 6 years with a Master's degree; or a PhD with 3 years of experience, or an equivalent combination of education and experience.
  • A current Top Secret clearance with the ability to obtain and maintain a TS/SCI clearance.
  • At least 3 years of experience in a laboratory environment.
  • Expertise in one or more of the following areas: radio frequency communications systems, digital signal processing, test and evaluation, cybersecurity, NC3 systems, NC2 mission.
  • Proven ability to gather requirements and lead a team in executing plans to meet those needs.
  • Strong communication and interpersonal skills to collaborate with diverse stakeholders.
  • Understanding of classified infrastructure and security requirements in a classified environment.
  • Business acumen to comprehend lab operations and negotiate for capabilities.
  • Desire to expand knowledge and skills and take on responsibilities.
  • Demonstrated ability to innovate and achieve significant outcomes.
  • This position requires on-site presence five days a week.

Preferred Qualifications:

  • Experience in strategic communications systems, Military and Commercial SATCOM.
  • Knowledge of nuclear command, control, and communications (NC3) systems and the Nuclear Enterprise.
  • Top Secret / SCI clearance with COMSEC, CRYPTO, CNWDI, NATO.
  • Access to SIPRNet and JWICS accounts.

Work Location Type:

Onsite

MITRE is proud to be an equal opportunity employer, committed to diversity and inclusion in the workplace.

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